Ebook Behind the Screen Content Moderation in the Shadows of Social Media Sarah T Roberts 9780300235883 Books
Download As PDF : Behind the Screen Content Moderation in the Shadows of Social Media Sarah T Roberts 9780300235883 Books
An eye-opening look at the invisible workers who protect us from seeing humanity’s worst on today’s commercial internet
Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm. It is people. Mostly invisible by design, more than 100,000 commercial content moderators evaluate posts on mainstream social media platforms enforcing internal policies, training artificial intelligence systems, and actively screening and removing offensive material—sometimes thousands of items per day.
Sarah T. Roberts, an award-winning social media scholar, offers the first extensive ethnographic study of the commercial content moderation industry. Based on interviews with workers from Silicon Valley to the Philippines, at boutique firms and at major social media companies, she contextualizes this hidden industry and examines the emotional toll it takes on its workers. This revealing investigation of the people “behind the screen” offers insights into not only the reality of our commercial internet but the future of globalized labor in the digital age.
Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm. It is people. Mostly invisible by design, more than 100,000 commercial content moderators evaluate posts on mainstream social media platforms enforcing internal policies, training artificial intelligence systems, and actively screening and removing offensive material—sometimes thousands of items per day.
Sarah T. Roberts, an award-winning social media scholar, offers the first extensive ethnographic study of the commercial content moderation industry. Based on interviews with workers from Silicon Valley to the Philippines, at boutique firms and at major social media companies, she contextualizes this hidden industry and examines the emotional toll it takes on its workers. This revealing investigation of the people “behind the screen” offers insights into not only the reality of our commercial internet but the future of globalized labor in the digital age.
Ebook Behind the Screen Content Moderation in the Shadows of Social Media Sarah T Roberts 9780300235883 Books
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Tags : Behind the Screen Content Moderation in the Shadows of Social Media [Sarah T. Roberts] on . <DIV><B>An eye-opening look at the invisible workers who protect us from seeing humanity’s worst on today’s commercial internet</B><BR /> <BR /> Social media on the internet can be a nightmarish place. A primary shield against hateful language,Sarah T. Roberts,Behind the Screen Content Moderation in the Shadows of Social Media,Yale University Press,0300235887,BUSINESS ECONOMICS / E-Commerce / Internet Marketing,Business Economics/E-Commerce - Internet Marketing,COMPUTERS / Web / Social Media,Computers/Web - Social Media,Non-Fiction,SOCIAL SCIENCE / Media Studies,Sociology,UNIVERSITY PRESS,content moderation; web filters; censorship; social media; facebook; twitter; algorithm; google; youtube; platform; excluded content; mechanical turk; moderators; evaluation; AI; silicon valley; freelance; cloud; gig workers; gig economy; moderation firms; humanities; technology; new media; interviews; violence; media; pornography; sin eater; philippines; carnegie fellow; award-winning; EFF,content moderation;web filters;censorship;social media;facebook;twitter;algorithm;google;youtube;platform;excluded content;mechanical turk;moderators;evaluation;AI;silicon valley;freelance;cloud;gig workers;gig economy;moderation firms;humanities;technology;new media;interviews;violence;media;pornography;sin eater;philippines;carnegie fellow;award-winning;EFF
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